Account & Project Management
We make it a priority to deliver above and beyond your expectations. We are responsive, accurate and quick. Our goal is to provide perfect service for our clients by using innovative techniques developed through years of experience as the country’s largest furniture dealer.
Our project managers average 30 years of industry experience and many of our account managers have been with us for 10 years or longer. Empire’s highly skilled and dedicated account & project management teams work together to oversee every phase and ensure your project keeps moving forward.
A key part to any project team, our experienced specifiers understand every nuance of office furnishings. They can see the vision of the finished workspace as well as the big picture of what it actually takes to make it a reality. With years of experience working on the company’s largest accounts, they can offer surprising solutions to thorny design problems.
Our specifying department utilizes the latest design technology available, including AutoCAD, CAP and Configura (CET), allowing us to provide the visuals our clients need to make key product decisions for their space. Our team has a wide range of expertise and skills working on projects from healthcare to workplace to schools, and many individuals on the team hold an NCIDQ certification.
Delivery & Installation
No one else delivers and installs office furniture the way that we do. That’s because no one else has our experience and expertise.
Empire Office has proven best practices for getting the job done right—regardless of size, scope or location. Our proprietary processes and innovative techniques, based on thousands of successful installations across the country, allow us to deliver on projects that others simply can’t.
Warehouse & Asset Management
Empire has over 435,000 square feet of company-owned warehouse space. We have full control over our resources—we own the facilities, delivery trucks and asset management technology and employ the personnel—to ensure a seamless experience for our clients.
For clients needing assistance with asset management, we offer SnapTracker™, a platform that allows us to streamline storage and recall relating to a client’s reconfiguration and inventory needs. With this program, each furniture component is individually identified and appraised for condition upon receipt. Using barcode technology, each product is marked and entered into an online system which can be accessed at any time for real-time, up to the minute availability information.